Duke energy outage text number. Please respond if you're still without power.

Duke energy outage text number. Visit the Duke Energy customer service page for contact information including customer service phone numbers, mailing address & many self-service options. Instead, it was a text message from Duke Energy alerting me that an outage had been identified in my neighborhood and power might be out at my home. If you don’t have power, let us know. We encourage you to take the necessary precautions to protect your family and property before and after storms strike. This will help us restore your power as quickly and safely as possible. DUKE ENERGY PHONE: Customers who experience power outages should call Duke Energy's automated outage-reporting systems: Duke Energy Carolinas: 1-800-POWERON (1-800-769-3766) or text OUT to 57801 Power out? Text OUT to 57801. Does Duke Energy know my power is out? Not always. You can text, call or report your outage online. You can also report via our website, on Duke Energy mobile app or by calling 800. . If you receive a call or text, it means we're actively working in your area. Video shows the process for restoring power. Speaking to a customer service representative won't speed up your restoration. This video offers more information about how this works. The text showed an estimated time for the power to be back on, the reason for the outage (trees) and that crews had been dispatched. Be informed about status updates, restoration times, outage causes and more. For the most recent updates on Duke Energy outages, visit: Oct 15, 2024 · Once registered, customers can text “OUT” to the designated phone number to report an outage. These calls and text messages help us determine remaining outages on the line. Sep 27, 2024 · Customers can also text "OUT" to 57801 to report outages or by Duke Energy mobile phone application. Customers can visit a Duke Energy office or a designated payment center to report a power outage in person. Receive power outage alerts from Duke Energy via text, e-mail or voice mail. They will receive a confirmation message and subsequent updates on the status of repairs. 8485. 228. If you lose power, text REG to 57801 for text alerts from Duke Energy. With outage alerts, we'll notify you by text, voice message or email when you have an outage. Aug 30, 2019 · The sheet lists the four ways to report an outage: phone, text, online and through the Duke Energy mobile app, which you can download from the Apple and Android app stores before severe weather. Please respond if you're still without power. DUKE ENERGY IS COMMITTED TO PROVIDING RELIABLE POWER TO OUR CUSTOMERS and restoring that power as quickly and safely as possible after major storms cause outages. tufqt fpajqs e3 xar 56 2ika onx mp xwikd l0hha